Because in the 15 years or more that I have been going to the Milton surgery I have witnessed a range of medical help from excellence to quackery; and this has depended on the doctor and his/her expertise. I have also witnessed good patient management to downright rudeness and incompetence. I have had one doctor diagnose and prescribe one medicine for a condition with an instruction to return for a follow up. When the time for follow up came I ended up seeing a different doctor who then decided that the medicine I had been given was incorrect and then proceeded to prescribe another medicine. When this medicine did not work, I went back to the surgery and ended up seeing a locum doctor who then prescribed a third type of medicine. By the way I don't go to the surgery when I get a sore throat or 'flu.... Jody [quoted text snipped - see the-hug.org/quoting.html]