As another data point, I'm on Virgin Media and not seeing any problems: tweedle:~ robh$ ping 80.1.202.49 PING 80.1.202.49 (80.1.202.49): 56 data bytes 64 bytes from 80.1.202.49: icmp_seq=0 ttl=253 time=10.663 ms 64 bytes from 80.1.202.49: icmp_seq=1 ttl=253 time=7.262 ms 64 bytes from 80.1.202.49: icmp_seq=2 ttl=253 time=8.934 ms 64 bytes from 80.1.202.49: icmp_seq=3 ttl=253 time=6.722 ms 64 bytes from 80.1.202.49: icmp_seq=4 ttl=253 time=8.541 ms ^C --- 80.1.202.49 ping statistics --- 5 packets transmitted, 5 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 6.722/8.424/10.663/1.381 ms This suggests that it's not the entire village - I'm on Coles Road, and I know that at least some of the people who've reported problems are on the other side of High Street. Maybe it's an issue with one of the street boxes, in which case it might help VM to fix the problem if they had a number of reports tied to locations. Assuming that they have a system in place that will actually log that information in a useful way, of course. -- Rob Hague | www.rho.org.uk