We have received the following message from the Passenger Transport Team at the Cambridgeshire-Peterborough Combined Authority:
“The Combined Authority is aware that over the next eighteen months the number of renewals of the concessionary bus passes is going to be potentially very high. It is the responsibility of the pass holder to check when their pass is up for renewal and then to contact the Combined Authority to get a new one.
In order to aid the pass holder we have set up an online form which allows people to easily renew online. This online form can be found at Free Bus Passes – CPCA Transport (cambridgeshirepeterborough-ca.gov.uk). If people have any problems with the online form then they can also call the number on the back of their passes.
In addition to this we have also produced a poster that will be displayed on buses and at P&R sites detailing the renewal process and asking pass holders to check when their pass needs renewing.”